The Life-Guide is a unique, online resource which allows all organisations to deliver up-to-date information and support on a wide range of topics in any language.
It enables pre-determined and translated ‘core content’ to be merged with ‘user-defined content’ and can be downloaded as a complete document either to a desktop printer (for immediate delivery to end user) or as professional ‘printer-ready’ artwork.
Ultimately, organisations can deliver a complete and precise support pack tailored to their area or their business, in any language, at the press of a button.
Core content
The Life-Guide’s core content is ‘common’ information available to all subscribers. Core content is managed and translated centrally by Interskills.
Includes:
-
Living in the UK
A mix of practical advice and tips for settling into UK daily life, whilst familiarising individuals with some of the more irregular aspects of British culture.
-
Law in the UK
A brief introduction to staying on the right side of the law; addressing issues such as drugs, carrying knives, public order offences and hate crimes.
-
Accommodation
A primary concern to any newcomer to the UK is where to live. This section provides essential information about housing rights, advice on finding appropriate accommodation and preventing homelessness.
-
Working in the UK
Being able to work is vital for people to provide for themselves and their families, as well as giving them self respect. This section provides information on an individual’s eligibility to work, the Worker Registration Scheme (WRS), how to find a job and, once employed, their rights at work.
-
Health and Care
It is important that everyone in the UK benefits from good health. This section addresses health matters, such as registering with GPs and dentists, introduces NHS Direct and looks at issues such as alcohol and sexual health.
-
Personal Safety
Every individual has a right to personal safety and this section provides tips on staying safe in and around the house, and in public places. It also provides information and advice about where, and how to, access support services if required.
-
Transport
Knowing the methods of transport around the town/city and the country is an important part of life for a new entrant to this country. This section gives an overview of how the transport system works and the different requirements and costs associated with travel by bus, train or taxi or plane, in addition to information about driving documentation.
User-defined content
User-defined content is information that is exclusive to each customer and can be managed and updated remotely when required - creating a bespoke Life-Guide every time. User-defined content is accessed via the customer log-in area.
Includes:
-
Logo
Uploaded remotely, every page of every Life-Guide carries the logo of the organisation or business that delivered it.
-
Local information
Each Life-Guide customer has the ability to personalise their Life-Guide by providing specific information about their organisation, and services and facilities in their local area. Additionally, businesses can provide basic induction information such as company policies and guidelines.
-
The Services Directory
The service directory is a list of contact details and telephone numbers that signpost the end user to specialist advice and support in their area.
Languages
The Life-Guide can be translated into any language, however, it is available pre-translated in the following languages:
-
Languages
- - Arabic
- - Bengali
- - Bulgarian
- - simplified Chinese (Mandarin)
- - traditional Chinese (Cantonese)
- - Czech
- - English
- - French
- - Kurdish (Sorani)
- - Latvian
- - Lithuanian
- - Polish
- - Portuguese
- - Punjabi (Sikh)
- - Romanian
- - Russian
- - Slovenian
- - Spanish
- - Urdu